Terms of Service
Using the website and purchasing from AFTERPINE. Updated October 22, 2026.
About these terms
These terms describe purchases from AFTERPINE and use of our website. Read them together with our Shipping & delivery and Returns & refunds policies. Our Privacy policy explains how information is handled. For questions, contact support@afterpine.com.
Adding an item to your bag does not purchase or reserve it.
Placing an order
You must be legally able to enter into a purchase agreement and authorized to use the payment method you provide. Give accurate contact, payment and delivery information, and check your product, size, quantity and address before submitting an order.
Keep the confirmation and other order information provided to you. If anything looks incorrect, contact us as soon as possible.
Prices & payment
All prices are listed in US dollars. Applicable discounts, shipping charges and taxes are shown at checkout before you place your order. Prices and promotions may change; changes do not affect orders already accepted.
Offers and discounts apply under the conditions displayed with them. A later price change does not change the agreed price of an existing order.
If an error in pricing, availability or a product description affects your order, we will contact you and explain the available options. We will not charge a higher price or send a materially different substitute without your agreement. If we cannot fulfill the order, we will provide the refund required by law.
Product information & setup
Read the product description, included items and compatibility information before ordering. WispBeam is an inflatable, foldable tube light available in three lengths, in black. Each light is sold individually. Power banks, power stations and camping equipment shown in the images are not included.
Follow the supplied instructions. If a product is damaged, defective or different from what you ordered, contact us under the Returns & refunds policy.
Delivery
We deliver only to the destinations covered by our Shipping & delivery policy. That policy explains delivery destinations, shipping charges, support and what to do if a parcel is delayed or missing.
If dispatch is delayed, we will contact you with an update and the option to agree to the delay or cancel the unshipped part of your order for a full refund. Carrier delays after shipment are addressed separately in Shipping & delivery.
Changes & cancellations
If you need to correct or cancel an order, contact support@afterpine.com as soon as possible. We will check its status and confirm whether the request can be accommodated. Once an order has been processed and shipped, it cannot be canceled.
If there is a problem with your order or product after shipment, contact us. A return, replacement or refund can be arranged where appropriate under our Returns & refunds policy.
Returns & refunds
We do not offer change-of-mind returns or exchanges. If your item arrives damaged or defective, or you receive the wrong item, contact us within 30 days of delivery with reasonable information about the issue. We will review it and provide an appropriate refund or replacement for an approved claim.
Contact us before sending anything back. Our Returns & refunds policy explains the process and AFTERPINE-paid return postage for approved damaged, defective or wrong-item claims when a physical return is required. The 30-day reporting period does not limit rights or remedies that applicable law gives you beyond that period.
Your content & use of the website
You keep your rights to your personal photos and videos. Only use content that you own or have permission to use.
Use the website lawfully. Do not attempt to access another person’s account or information, interfere with the website’s security, submit fraudulent orders or impersonate someone else. Use of our brand or website content must respect applicable intellectual-property rights.
Your legal rights & changes to these terms
Nothing in these terms excludes or limits any consumer rights, warranties, remedies or responsibilities that cannot lawfully be excluded or limited. Contacting us about a problem does not prevent you from using other remedies available under applicable law.
We may update these terms for future website use and future purchases. We will post the revised version with its updated date. The terms in effect when you place an order apply to that order, unless a change is required by law or you agree otherwise.